August 2005 – Present                     Claim and Risk Management Services Inc. 


·        Management and direct handling of large and complex losses in Canada and the U.S.

·        File audits of insurance claim files for Canadian insurers.

·        Data collection and management for Canadian insurers.

·        Relief claims service for insurers

·        Field investigation of claims.



January 2005 – August 2005                        T.D. Home and Auto            (Contract)

February 2003 – August 2004         Baird MacGregor Insurance Brokers (Contract)

November 1999 – January 2003       Progressive Casualty Insurance Company (Contract)

February 1978 – August 1999                      Cooperators General Insurance Company:          


  • Excellent claims exposure assessment skills to ensure fair resolution.
  • Compiled and maintained claim files to completion.
  • Managed and controlled independent Adjusters handling of task assignments.
  • Assessed and resolved liability issues.
  • Maintained adequate reserves throughout.
  • Evaluated and determined need for expert reports, litigation if needed.
  • Familiar with litigation process and controlling file.
  • Active participation in mandatory and private mediations.
  • Provide training and support to new adjustors.
  • Examined and made recommendations for adjuster file reviews.
  • Lead adjuster in training and handling Alberta Bodily Injury losses in addition to Ontario claims.
  • Interpretation and claim handling of CGL policies.
  • Successfully managed claim losses from various jurisdictions throughout Canada and the United States.




Industry Designations


·       Associate of the Insurance Institute of Canada.

·       Chartered Insurance Professional.